Effective Date: September 4, 2026 | Applicable To: All Visitors, Students, and Clients
At IP Milestones (“we,” “our,” or “us”), we respect your privacy and are deeply committed to protecting your personal information. This comprehensive Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our professional intellectual property training and services, including Patent Agent Exam preparation, Trademark Agent Exam training, Patent Search & Landscape, Patent Drafting, and Industrial Design services.
1. Information We Collect
We collect various types of information to provide and continuously improve our educational and professional services to you:
- Personal Identifiable Information (PII): Full name, email address, phone number, billing/postal address, and professional background when you register for courses or request service consultations.
- Credentials and Progress Data: Username, password hash, course enrollment records, mock exam scores, and training module completion stats.
- Payment and Financial Data: Transaction records, invoices, and billing histories. Note: Full credit card, debit card, or banking details are processed directly through secure third-party payment gateways; we do not store full financial credentials on our servers.
- Technical and Usage Data: IP address, browser type, operating system, pages visited, referring URLs, and time spent on our site.
2. Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to monitor activity on our platform and hold certain information. Cookies help us analyze web traffic, remember user preferences, maintain secure login sessions, and personalize your learning experience. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent; however, if you disable cookies, certain core features of our website and training portal may not function properly.
3. How We Use Your Information
We utilize the collected information for specific operational and administrative purposes:
- To deliver, maintain, and optimize our training programs (Patent/Trademark Agent Exams) and professional services (Drafting, Searches, Industrial Design).
- To process transactions, generate tax invoices, and send administrative confirmations.
- To issue user login credentials and manage your secure account dashboard.
- To communicate important updates, schedule consultations, offer technical support, and send promotional bulletins (you may opt out of promotional emails at any time).
- To comply with legal obligations, prevent fraudulent transactions, and enforce our Terms & Conditions.
4. Data Sharing and Third-Party Disclosure
We do not sell, trade, or rent your personal information to external marketers. We may share data only under strictly controlled circumstances:
- Service Providers: Trusted third-party vendors who assist us in operating our website, hosting our learning management system (LMS), processing payments, and conducting business operations, provided they agree to keep this information confidential.
- Legal Requirements: When required by law, court order, or governmental regulation, or to protect the rights, property, or safety of IP Milestones, our students, or the public.
5. Third-Party Links
Our website may contain links to external third-party websites or government Intellectual Property Office portals. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services.
6. Data Retention
We retain your personal data and academic records only for as long as is necessary for the purposes set out in this Privacy Policy, or as required to comply with our legal obligations, resolve disputes, and enforce our legal agreements.
7. Children’s Privacy
Our services are designed for adult professionals, legal aspirants, and university students. We do not knowingly collect personally identifiable information from individuals under the age of 18.
| Questions or Concerns? If you have any questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Privacy Officer at support@ipmilestones.com |